IceLotto

Overall Rating

Pros

  • Easy to use and navigate on site
  • Good welcome offer and discounts
  • Great customer support options
  • Good payment options
  • Buys physical tickets for customers
  • Syndication play available -which most other sites don’t offer
  • Solid, convenient iOS app

 Cons

  • No method to save and reuse preferred numbers
  • Live chat unavailable after support hours
  • IceLotto’s tickets pricey when compared to most other sites
  • App not yet available on Android

General Information

What is IceLotto?

IceLotto is an online lottery ticketing service that began in 2011 that features 12 of the biggest lotteries in the world, including MegaMillions, EuroMillions, and the US Powerball. IceLotto’s website is easy to navigate and read and the small but solid selection of great online lottery tickets allows the player to purchase single, quick pick tickets as well as syndication options.
IceLotto supports five languages: English, Francais, Russian, Spanish and Deutsch and IceLotto supports 5 different currencies and has numerous payment gateways available. IceLotto also has an iPhone app for Apple iOS users which is an easy to use, way to play.

Login and Sign Up

Players are required to register an account on the website before they can buy any entries. From the home page, they can find the blue “Sign Up” button on the top-right corner of the screen. Players will find the ticket-buying process painless because they can place all their entry orders into a digital cart. Once they fill out the form, players can log into their online accounts and begin playing.
IceLotto will show a screen with a digital representation of the game ticket.
The following information is required on sign up:

1. Name
2. Email address
3. Password
4. Mobile & Landline number

Players can also pool their tickets with a group or syndicate mode, but players have better chances to win because of their larger quantity of entries. Players will be asked to deposit money to their online balance before they can purchase any entry. IceLotto accepts payments from major credit cards including Visa and MasterCard. It also accepts payments from e-wallets such as Skrill, Neteller, Yandex Money, Qiwi, and GiroPay.

Review of games, promos and Bonuses

Promo codes, Discounts and Vouchers

New players receive a free ticket after purchasing their first ticket. Players receive a 2%, 4%, 10%, 15%, or 25% on discount if they subscribe to 2, 4, 8, 26, or 52 draw dates, respectively. Discounts only apply to one game during checkout. Icelotto has an “Exclusive Loyalty VIP Program” where players receive a personal account manager and points per ticket they purchase. Benefits are divided to different VIP point tiers.

  • Bronze Level (1000-8999 Points): 2.50% Cash back in bonus money.
  • Silver Level (9000-29999): 5.00% Cash back in bonus money + 1.00% additional discount.
  • Gold Level (30000-99999 Points): 7.50% Cash back in bonus money + 1.00% additional discount.
  • Platinum Level (100000+Points): 10% Cash back in bonus money + 2.00% additional discount.

Popular Lottery Games
No additional games or available on the site at this time.

Security, Trust and Scams

Is IceLotto Legit

Yes, IceLotto is safe and legit. It previously held an e-games and gambling license in the United Kingdom, making it a legit site to use for lotteries. The fact that IceLotto began in 2011 and has since continuously improved its site and services is another proof of its legitimacy.
In addition, IceLotto supports five languages: English, Francais, Russian, Spanish, and Deutsch. For currencies, IceLotto supports the following five: US Dollar ($), Australian Dollar (AUD$), Canadian Dollar (CAD$), British Pound (£), and Euro (€).

Does LottoGaurdian Trust IceLotto?

Yes, we trust the legitimacy and authenticity of this site. It is a credible site and had the necessary licensing and privacy policies in place.

Review on Pay-outs, Withdrawals, and Winners

IceLotto is a lottery ticketing company. It has a physical office in the country of origin of all the games it offers. After players pay for their orders, IceLotto’s agents will purchase a physical entry from the game organization in the country. To prove the representative had purchased on the player’s behalf successfully, he or she will upload the document to the player’s account for viewing.
IceLotto’s agents are qualified to receive non-jackpot prizes on the player’s behalf and deposit the amount into their respective online accounts. In case of a top-tier winning, however, the service will require the winner to fly to the country of the lottery, head to IceLotto’s local office to claim his or her ticket, and claim his or her winnings from the game organization in person.
In its Terms and Conditions, IceLotto reserves the right to ask for additional identification documents to verify the identity of the player. The service also reserves the right to withhold the winnings of players in any tier if they fail to receive identification documents promptly.

Customer Support at the IceLotto

IceLotto has a live chat support, however it is unavailable outside IceLotto’s business hours. If it is unavailable, the small chatbox becomes an offline support form that will ask players to provide their name, email, phone number, and their message of concern regarding the website or service. Players can also send IceLotto support an email at support@IceLotto.com. All offline support and emails sent on business days receive a reply within six hours.
The company also has several help lines for players in the United Kingdom and Australia and can also be reached through their social media platforms of Twitter and Google +.

Our Experience with IceLotto

We tested the support service of IceLotto by sending an email message to them and received a reply few hours later. Apart from e-mail, we contacted the IceLotto worker through live chat. The answer to the question ‘which game was the most advantageous in their opinion’ came back in a few seconds. Live chat is much faster than communication through e-mail – we received an answer to our question instantly.

Final Thoughts

The design of the internet website IceLotto may be simple, but the overall impression made by the website is pleasant. The uncluttered but simple and small but solid selection of great online lottery games make it attractive for players who just want to win the biggest jackpots in the world. Good selection of syndications make up for the somewhat rather pricey tickets available. Not a bad site to play not but not the best.

5 thoughts on “IceLotto

  1. Quintin says:

    I like the fact that I can get physical tickets on this site….something that the others don’t generally do. The app is good also and but a few glitches pop up every now and then. Overall not a bad site and app.

  2. Sam says:

    IceLotto charges a fairly steep price for their services and then you expect great service. ?!? As you can imagine I was very disappointed to say that this was not the case and every customer service encounter I have had has been bad.

  3. Cristian says:

    Great wins and pay outs on this site – I was shocked and actually couldn’t believe it!
    I purchased tickets from Icelotto three times. First time, I didn’t win anything but I can’t complain because I understand it’s a lottery after all . The second time, I purchased tickets for 250 EUROs and won 55 EUROs.
    The third time I went big with 1200 EURO and won 6000 EURO!!!
    An agent contacted me personally and immediately contacted me notifying about the winning, guided me on the withdrawal process and helped me to get my prize just within 2 days. Thank you!

  4. Leigh C says:

    Prices are ridiculously expensive — why?!?!? What a waste of money. I definitely wouldn’t recommend this site. I don’t even normally make reviews on things but I want to warn people of this site. NO SERVICE , just take your money and never win anything!

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